Stories

14 October 2022

Solution-Focused Claims Investigations: The Future of Claims

DigiStream's latest publication discusses a fresh approach to claims investigations that could save time and money. Traditional interrogation methods can make injured workers feel anxious or scared, leading to drawn-out legal battles and higher costs. By shifting to a more compassionate interviewing style called Solutions-Focused Claims Investigations, we can resolve claims faster and reduce expenses. This innovative method supports claimants while also streamlining the overall process.

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DigiStream's latest publication discusses a fresh approach to claims investigations that could save time and money. Traditional interrogation methods can make injured workers feel anxious or scared, leading to drawn-out legal battles and higher costs. By shifting to a more compassionate interviewing style called Solutions-Focused Claims Investigations, we can resolve claims faster and reduce expenses. This innovative method supports claimants while also streamlining the overall process.

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