Artificial Intelligence (AI) is rapidly transforming the corporate landscape, particularly within the workers’ compensation industry. By guiding claimants through the claims process, analyzing vast amounts of medical records, and leveraging predictive analytics, AI is reshaping how adjusters evaluate and manage claims.
Our latest orange paper delves into an intriguing question: Can personality traits predict a claimant's likelihood of litigation? We examine the language of claimants who did and did not pursue legal action, exploring the hypothesis that negative sentiment may correlate with increased litigation risk.
Curious about the findings and implications for your claims management strategies? Click to read more!